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Duplicating a Keyword in RQM 4.0.2 results in "failed to find the required service"error

Hi !
When I try to duplicate a keyword in the RQM 4.0.2 using Firefox ESR vs17, I've received this error:

The service 'com.ibm.rqm.keyword.service.copy.KeywordCopyHandler@ceee45a7' failed to find the required service 'interface com.ibm.team.repository.service.IRepositoryItemService'. Check in plugin.xml.


Message Error when you use the duplicate icon in RQM

Does something need to be configured?
Could you help me?

Thanks in advance !
Ichi

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Can you please let us know if upgrading to 4.0.3 resolves the issue?

we have 4.0.2 and in the few month we will migrate to 4.0.5
I tell you if the problem with fix ! Thanks!!!


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Seems to be a bug fixed in 4.0.3
https://jazz.net/jazz02/web/projects/Rational%20Quality%20Manager#action=com.ibm.team.workitem.viewWorkItem&id=80278
Iciar Matilde Olocco y Garcia selected this answer as the correct answer

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Question asked: Feb 10 '14, 11:01 a.m.

Question was seen: 4,246 times

Last updated: Jun 03 '15, 5:15 a.m.

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