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question asked: Nov 12 '13, 7:55 p.m.
question was seen: 3,555 times
last updated: Dec 10 '13, 1:52 a.m.

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scheduled absences not visible

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Scott Chapman (321●65●47) | asked Nov 12 '13, 7:55 p.m.
 We recently migrated to RTC 4.0.3

And I noticed that I can no longer view another user's scheduled absences. I had a plan which showed them, and I can see past absences but not new ones.

When I try to view an individual user in the user editor I see two warnings:
  1. User name is out of sync with directory service
  2. You do not have permission to save absences
And there are no absences for that user listed. However it I look at that user AS that user (logged in as that user) I see scheduled absences...
Comments
1
Aradhya K commented Nov 12 '13, 10:52 p.m.
JAZZ DEVELOPER

Going by the errors you have mentioned, it seems like there are some issues with syncing of the users from the external LDAP system. I would recommend taking help from the Rational Support by raising a PMR. 

varun ibm commented Dec 10 '13, 1:52 a.m.

Can you explain how you had them show  in plan ?

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