scheduled absences not visible

Scott Chapman (321●65●47) | asked Nov 12 '13, 7:55 p.m.

We recently migrated to RTC 4.0.3

And I noticed that I can no longer view another user's scheduled absences. I had a plan which showed them, and I can see past absences but not new ones.

When I try to view an individual user in the user editor I see two warnings:

User name is out of sync with directory service
You do not have permission to save absences

And there are no absences for that user listed. However it I look at that user AS that user (logged in as that user) I see scheduled absences...

Comments

Aradhya K commented Nov 12 '13, 10:52 p.m.

JAZZ DEVELOPER

Going by the errors you have mentioned, it seems like there are some issues with syncing of the users from the external LDAP system. I would recommend taking help from the Rational Support by raising a PMR.

varun ibm commented Dec 10 '13, 1:52 a.m.

Can you explain how you had them show in plan ?

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