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question asked: Oct 28 '13, 7:42 a.m.
question was seen: 4,786 times
last updated: Nov 04 '13, 6:20 p.m.

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Windows vista with Windows shell problem

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vinay kumar nukala (42●3●67●72) | asked Oct 28 '13, 7:42 a.m.
edited Nov 04 '13, 6:20 p.m. by Stephanie Taylor (241●1●5)
We have installed RTC 4.0.2 in server and Windows shell clients in 3 systems. In two systems windows shell is working fine as they are installed on Windows xp.
But my third system is Windows Vista Business sp2, I am able to install in it but when i am trying to login it is not allowing me to login.

The following alert message occurred:

CRRTC8521E: Failed to contact the repository.

Please help me.



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1
Ralph Schoon commented Oct 28 '13, 8:03 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I would suggest to check firewall settings. This looks as the communication to the server does not work. Maybe it is blocked.

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Stephanie Bagot (2.1k●1●5●13) | answered Oct 28 '13, 2:38 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
Windows Vista is not a supported OS for the shell client
http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0m1/index.jsp?topic=%2Fcom.ibm.jazz.install.doc%2Ftopics%2Ft_client_installation_shell.html

I would recommend attempting to use the client on Windows 7, which is supported.

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