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How do I populate the "?" context help content in RTC?

Joel Lonneker (391016) | asked Jul 29 '13, 5:51 p.m. examples

This example was pulled from for public reference. has their help content configured to utilize the Info Center, so it doesn't appear that it is the source for this contextual help pop-up.

My question is:  How is this content displayed? How is this content generated?  Can it be customized?  If so, does it allow for HTML or just text?

Joel Lonneker

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Clement Liu (1.5k54249) | answered Jul 29 '13, 6:10 p.m.
Hi Joel,

There must be configuration issues with so you don't see the context help content. In our environment, this is how we get the context help to work

1. Deploy the clmhelp.war to application server - tomcat or websphere

2. Download the clmhelp package to local (our intranet server) . This is the instruction:

3. Enable the context help. This is the instruction:

Hope that helps. Thanks.

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