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question asked: Dec 30 '08, 9:50 a.m.
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last updated: Dec 30 '08, 9:50 a.m.

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Jazz Team Server + MS Active Directory Configuration

0
Chris Heublein (16●1) | asked Dec 30 '08, 9:50 a.m.
Hello,

I am trying to setup a Jazz Team server with MS AD as the user repository. I have the following setup:

LDAP Registry Location LDAP://SereverFQDN:389

Username: CN of a user that is located in the BASE User DN OU

Password: Password

Base User DN: OU=Users,OU=GBS ORA Rational,OU=Projects,DC=example,DC=clearlake,DC=ibm,DC=com - The OU containing all of the users that will be associated with Jazz Team Server

User Property Names Mapping: userId=cn,name=distinguishedName,emailAddress=mail

Base Group DN: CN=otqm01JazzUsers,OU=Users,OU=GBS ORA Rational,OU=Projects,DC=houdmz,DC=clearlake,DC=ibm,DC=com

Jazz to LDAP Group Mapping: JazzAdmins=otqm01JazzAdmins,JazzUsers=otqm01JazzUsers,JazzDWAdmins=otqm01JazzDWAdmins,JazzGuests=otqm01JazzGuests

Group Name Property: cn

Group Member Property: member

These settings allow for Jazz to test the LDAP connection successfully, but when I try to click Next on the config web page it gives me "A problem occurred while computing LDAP queries."

I have checked all of the log files that I have read about and looked throughout the web and have found nothing. Any help would be great!!

Thank you in advance!

Chris

6 answers

Most liked answers ↑|Newest answers|Oldest answers

0
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Eric Jodet (6.3k●5●111●120) | answered Jan 05 '09, 7:38 a.m.
JAZZ DEVELOPER
Hello,
I guess you may want to verify your LDAP settings outside of JTS context
by following the guidelines as described here:
https://jazz.net/wiki/bin/view/Main/LDAP4Dummies#Test_your_LDAP_parameters

Depending on your environment (Tomcat / WAS), you may want to follow the
instructions in this document.

If you're still unable to proceed, then please provide us with more details:
- environment - Tomcat / WAS
- OS
- version (1.0 or 1.0.1)
- detailed error message.

Thanks.
Eric.

cheublein a crit :
Hello,

I am trying to setup a Jazz Team server with MS AD as the user
repository. I have the following setup:

LDAP Registry Location LDAP://SereverFQDN:389

Username: CN of a user that is located in the BASE User DN OU

Password: Password

Base User DN: OU=Users,OU=GBS ORA
Rational,OU=Projects,DC=example,DC=clearlake,DC=ibm,DC=com - The OU
containing all of the users that will be associated with Jazz Team
Server

User Property Names Mapping:
userId=cn,name=distinguishedName,emailAddress=mail

Base Group DN: CN=otqm01JazzUsers,OU=Users,OU=GBS ORA
Rational,OU=Projects,DC=houdmz,DC=clearlake,DC=ibm,DC=com

Jazz to LDAP Group Mapping:
JazzAdmins=otqm01JazzAdmins,JazzUsers=otqm01JazzUsers,JazzDWAdmins=otqm01JazzDWAdmins,JazzGuests=otqm01JazzGuests

Group Name Property: cn

Group Member Property: member

These settings allow for Jazz to test the LDAP connection
successfully, but when I try to click Next on the config web page it
gives me "A problem occurred while computing LDAP
queries."

I have checked all of the log files that I have read about and looked
throughout the web and have found nothing. Any help would be great!!

Thank you in advance!

Chris
0
permanent link
Chris Heublein (16●1) | answered Jan 05 '09, 10:41 a.m.
Hello,

I am able to connect to the LDAP repository on my Domain Controller via the Softerra LDAP browser and see all of the OU's with the same credentials I am using to set up the Jazz Team server. I will try and answer the questions asked in the previous post -

- environment - Tomcat / WAS - I am not too sure how to find out what version of TomCat I am running / WebSphere Application Server 6.1.0.19
- OS - Windows 2003
- version (1.0 or 1.0.1) - 1.0 (I20080618-1642)
- detailed error message. - Not really any detailed error messages. Here is what I found in the SystemOut.log


************ Start Display Current Environment ************
WebSphere Platform 6.1 running with process name hou23otq01Node01Cell\hou23otq01Node01\server1 and process id 1928
Host Operating System is Windows Server 2003, version 5.2 build 3790 Service Pack 2
Java version = J2RE 1.5.0 IBM J9 2.3 Windows Server 2003 x86-32 j9vmwi3223ifx-20080811 (JIT enabled)
J9VM - 20080809_21892_lHdSMr
JIT - 20080620_1845_r8
GC - 200806_19, Java Compiler = j9jit23, Java VM name = IBM J9 VM
was.install.root = C:/IBM/WebSphere/AppServer1
user.install.root = C:\IBM\WebSphere\AppServer1\profiles\AppSrv01
Java Home = C:\IBM\WebSphere\AppServer1\java\jre
ws.ext.dirs = C:/IBM/WebSphere/AppServer1/java/lib;C:\IBM\WebSphere\AppServer1\profiles\AppSrv01/classes;C:/IBM/WebSphere/AppServer1/classes;C:/IBM/WebSphere/AppServer1/lib;C:/IBM/WebSphere/AppServer1/installedChannels;C:/IBM/WebSphere/AppServer1/lib/ext;C:/IBM/WebSphere/AppServer1/web/help;C:/IBM/WebSphere/AppServer1/deploytool/itp/plugins/com.ibm.etools.ejbdeploy/runtime
Classpath = C:\IBM\WebSphere\AppServer1\profiles\AppSrv01/properties;C:/IBM/WebSphere/AppServer1/properties;C:/IBM/WebSphere/AppServer1/lib/startup.jar;C:/IBM/WebSphere/AppServer1/lib/bootstrap.jar;C:/IBM/WebSphere/AppServer1/lib/j2ee.jar;C:/IBM/WebSphere/AppServer1/lib/lmproxy.jar;C:/IBM/WebSphere/AppServer1/lib/urlprotocols.jar;C:/IBM/WebSphere/AppServer1/deploytool/itp/batchboot.jar;C:/IBM/WebSphere/AppServer1/deploytool/itp/batch2.jar;C:/IBM/WebSphere/AppServer1/java/lib/tools.jar
Java Library path = C:\IBM\WebSphere\AppServer1\java\jre\bin;.;C:\IBM\WebSphere\AppServer1\bin;C:\IBM\WebSphere\AppServer1\java\bin;C:\IBM\WebSphere\AppServer1\java\jre\bin;C:\Program Files\Windows Resource Kits\Tools\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\IBM\Director\bin;C:\Program Files\Common Files\IBM\ICC\cimom\bin;C:\PROGRA~1\IBM\SQLLIB\BIN;C:\PROGRA~1\IBM\SQLLIB\FUNCTION;C:\PROGRA~1\IBM\SQLLIB\SAMPLES\REPL;C:\IBM\WebSphere\AppServer1\lib\WMQ\java\lib
************* End Display Current Environment *************
yService.activate(ExternalUserRegistryService.java:127)
... 55 more
Caused by:
javax.naming.NameNotFoundException: Name "GlobalUserDatabase" not found in context "java:comp/env".
at com.ibm.ws.naming.ipbase.NameSpace.lookupInternal(NameSpace.java:1095)
at com.ibm.ws.naming.ipbase.NameSpace.lookup(NameSpace.java:991)
at com.ibm.ws.naming.urlbase.UrlContextImpl.lookup(UrlContextImpl.java:1263)
at com.ibm.ws.naming.java.javaURLContextImpl.lookup(javaURLContextImpl.java:384)
at com.ibm.ws.naming.urlbase.UrlContextImpl.lookup(UrlContextImpl.java:1307)
at com.ibm.ws.naming.java.javaURLContextImpl.lookup(javaURLContextImpl.java:353)
at com.ibm.team.repository.service.internal.userregistry.TomcatUserRegistryProvider.initUserDb(TomcatUserRegistryProvider.java:59)
... 66 more
00000020 SystemOut O 11:08:51,556 WARN .team.repository.servlet.AbstractTeamServerServlet - CRJAZ1173I Service "com.ibm.team.repository.service.internal.IExternalUserRegistryRestService" is not available. CRJAZ1170I The request was made by user "wasadmin" from "sohae2.clearlake.ibm.com". CRJAZ1166I The stack trace hash is 566F8C550730A93F3E3531E6616628E2CF6FA2D2.
com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1092I The service class "com.ibm.team.repository.service.internal.userregistry.ExternalUserRegistryService" failed during activation.
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindRequiredServices(AbstractActivationManagerOwner.java:198)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:484)
at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:260)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:269)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:267)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:470)
at com.ibm.team.repository.common.transport.internal.registry.ServiceProviderActivationManagerOwner.getService(ServiceProviderActivationManagerOwner.java:133)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:260)
at com.ibm.team.repository.common.transport.internal.registry.OsgiServicesManager.getService(OsgiServicesManager.java:269)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:267)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.doActivate(AbstractActivationManagerOwner.java:470)
at com.ibm.team.repository.common.transport.internal.registry.ExtensionServiceActivationManagerOwner.doActivate(ExtensionServiceActivationManagerOwner.java:69)
at com.ibm.team.repository.common.transport.internal.registry.ExtensionServiceActivationManagerOwner.forceActivate(ExtensionServiceActivationManagerOwner.java:91)
at com.ibm.team.repository.common.transport.registry.ExtensionServiceElementDescriptor.getImplementation(ExtensionServiceElementDescriptor.java:341)
at com.ibm.team.repository.service.internal.webuiInitializer.WebUIInitializerRestService.service(WebUIInitializerRestService.java:68)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy4.service(Unknown Source)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doRestService(AbstractTeamServerServlet.java:787)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1376)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:115)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1095)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:569)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3440)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:267)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:815)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1461)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:118)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:195)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:743)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:873)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)
Caused by:
java.lang.RuntimeException: CRJAZ0710I Failed to get the registry provider for user import. Check the server configuration and verify the property "user.registry.type".
at com.ibm.team.repository.service.internal.userregistry.ExternalUserRegistryService.activate(ExternalUserRegistryService.java:131)
at com.ibm.team.repository.service.AbstractService.bindRequiredServices(AbstractService.java:164)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindRequiredServices(AbstractActivationManagerOwner.java:192)
... 53 more
Caused by:
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ0797I Unable to lookup Tomcat user database.
at com.ibm.team.repository.service.internal.userregistry.TomcatUserRegistryProvider.initUserDb(TomcatUserRegistryProvider.java:61)
at com.ibm.team.repository.service.internal.userregistry.TomcatUserRegistryProvider.createRegistry(TomcatUserRegistryProvider.java:79)
at com.ibm.team.repository.service.userregistry.provider.AbstractUserRegistryProvider.getRegistry(AbstractUserRegistryProvider.java:29)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55)
at $Proxy310.getRegistry(Unknown Source)
at com.ibm.team.repository.service.internal.userregistry.ExternalUserRegistryService.activate(ExternalUserRegistryService.java:127)
... 55 more
Caused by:
javax.naming.NameNotFoundException: Name "GlobalUserDatabase" not found in context "java:comp/env".
at com.ibm.ws.naming.ipbase.NameSpace.lookupInternal(NameSpace.java:1095)
at com.ibm.ws.naming.ipbase.NameSpace.lookup(NameSpace.java:991)
at com.ibm.ws.naming.urlbase.UrlContextImpl.lookup(UrlContextImpl.java:1263)
at com.ibm.ws.naming.java.javaURLContextImpl.lookup(javaURLContextImpl.java:384)
at com.ibm.ws.naming.urlbase.UrlContextImpl.lookup(UrlContextImpl.java:1307)
at com.ibm.ws.naming.java.javaURLContextImpl.lookup(javaURLContextImpl.java:353)
at com.ibm.team.repository.service.internal.userregistry.TomcatUserRegistryProvider.initUserDb(TomcatUserRegistryProvider.java:59)
... 66 more
00000020 WebApp E -: com.ibm.ws.webcontainer.webapp.WebAppErrorReport: CRJAZ1173I Service "com.ibm.team.repository.service.internal.IExternalUserRegistryRestService" is not available.
at com.ibm.ws.webcontainer.webapp.WebAppDispatcherContext.sendError(WebAppDispatcherContext.java:538)
at com.ibm.ws.webcontainer.srt.SRTServletResponse.sendError(SRTServletResponse.java:994)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleException(AbstractTeamServerServlet.java:1075)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleException(AbstractTeamServerServlet.java:1064)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1320)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:115)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1095)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:569)
at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3440)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:267)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:815)
at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1461)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:118)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:195)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:743)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:873)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)

Thank you very much in advance for your time and help.

Chris
0
permanent link
Chris Heublein (16●1) | answered Jan 06 '09, 4:14 p.m.
I found the Jazz.log and here are three errors that I am seeing:


javax.naming.NameNotFoundException: Name "GlobalUserDatabase" not found in context "java:comp/env".

and


com.ibm.team.repository.common.TeamRepositoryException: CRJAZ0797I Unable to lookup Tomcat user database.

and

java.lang.RuntimeException: CRJAZ0710I Failed to get the registry provider for user import. Check the server configuration and verify the property "user.registry.type".
0
permanent link
Anuradha Ramamoorthy (16) | answered Jan 12 '10, 10:06 a.m.
JAZZ DEVELOPER
Hi ,
I am seeing the exact same behaviour.
What is the solution?
Thanks!
Anu
0
permanent link
Anuradha Ramamoorthy (16) | answered Jan 12 '10, 2:02 p.m.
JAZZ DEVELOPER
I got this fixed once I pointed my server to a different LDAP server.
I am yet to figure out why one worked and why the other did not.
0
permanent link
Jeremy Russell (6●1●1) | answered Mar 11 '11, 1:51 p.m.
Could it have been a difference in the roles that AD server was performing perhaps? For examples, there differences in the boxes was that one was a GC, or perhaps fullfiling the PDC role?

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