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Cannot connect RTC with Jazz server, to upload a proyect.
We are trying to connect to http://localhost:9080/jts and I wonder if the http conection or the port number could be the problem or not. I think there is no problem with the proxy because the browser don’t have any proxy settled. With the web borwser (IE) I don't have any problem connecting. In RTC I have the error mesage: "CRJAZ6022E Cannot log into the following server: 'MW7O475SILGY1T.dir.svc.accenture.com'. For more details, open the help system and search for CRJAZ6022E." The IBM Help don´t give us any answer…
Any idea?
Best Regards,
Laura
Accepted answer
Answered in https://jazz.net/forum/questions/95878/repo-connection-refused-eclipse:
Several things here. localhost should only be used as public URI for test systems that you are willing to throw away.
By default Jazz is set up to use HTTPS on a https port that is configured. You would connect for example as https://localhost:9443/jts/admin or https://localhost:9443/jts/web where the port may be different at your site. To switch off HTTPS needs to be configured.
In the context of this question, you would not connect the Eclipse client to JTS but to https://localhost:9443/ccm or https://localhost:9443/jazz (if you started with RTC 2.x)
Please note that the minimal information required in a question like this is which client you are trying to use and also which version would be interesting.
Several things here. localhost should only be used as public URI for test systems that you are willing to throw away.
By default Jazz is set up to use HTTPS on a https port that is configured. You would connect for example as https://localhost:9443/jts/admin or https://localhost:9443/jts/web where the port may be different at your site. To switch off HTTPS needs to be configured.
In the context of this question, you would not connect the Eclipse client to JTS but to https://localhost:9443/ccm or https://localhost:9443/jazz (if you started with RTC 2.x)
Please note that the minimal information required in a question like this is which client you are trying to use and also which version would be interesting.
Comments
Thank you Ralph for your answer.
I am using "localhost" because actually I am trying to test the tool, and learn how to use it.
After we installed, we configured the tool so we can work with an http connection because we couldn't connect with https. We followed the steps in the IBM Help: http://pic.dhe.ibm.com/infocenter/clmhelp/v3r0/index.jsp.
After that we could connect to http://localhost:9080/jts/setup, and make the setup of the server. We created a project and now we need to connect the RTC so we can see the project from the tool.
You are right in everything you said but we had to change the configuration because wasn't working with the https connection and 9443 port.
Do you think there's some how to make it work with this changes?
RTC Version: 4.0.1 - Build id: RTC-I20121113-2333.
(Sorry I missed that, it's my first time in the forum.)
Best Regards,
Laura
Hi Laura, which client are you using? The Eclipse Client? If you switched to HTTP only, you should be able to connect the client to http://localhost:9080/ccm/
It makes me nervous when you say https did not work. What did not work? I have never used HTTP, but always HTTPS. If HTTPS does not work, maybe you have an infrastructure or install issue (too few memory, network) that prevents you from succeeding. Can you use the web client and is it only the Eclipse client that does not work? If the web client works, does it switch to HTTPS?
Ralph, I only change the "jts" for "ccm" and worked, thank you very much for your help!! You really helped me a lot.
Best Regards,
Laura