Workaround: Error 409 displayed when creating a link from test artifacts to Rational DOORS artifacts

Shi Lei, David Walker
Last Updated: June 15, 2012
Build Basis: Rational Quality Manager 4.0

Summary

When you try to add a link to Rational DOORS artifacts in a Rational Quality Manager test plan or test case, the operation can fail with error 409, which indicates that the DOORS module is locked.

More Information

Problem

The following screen capture shows the lock problem:

The error code 409 indicates that the module is locked, which can happen for a variety of reasons. It might be due to another process opening the module for edit, and can also occur if you do not have permission to edit the module.

Workaround

When the problem occurs, first check if the module is being opened by another operation. Next, contact your Rational DOORS administrator for help.