Jazz Library Workaround: File download fails in Rational Team Concert Client for Microsoft Visual Studio IDE when Internet Explorer 9 is installed
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clm,elm,workflow-management,rational-team-concert

Fri, 11 Jan 2013
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Workaround: File download fails in Rational Team Concert Client for Microsoft Visual Studio IDE when Internet Explorer 9 is installed

Saikarthik K Natesan
Last Updated: December 13, 2012
Build Basis: Rational Team Concert 4.0.1

Summary

With Internet Explorer 9 installed, if you click on any hyperlink pointing to a file resource in work item and build editor provided by Rational Team Concert Client for Microsoft Visual Studio IDE,  you may not be able to download it successfully. This happens due to security restrictions.

More Information

Problem

In Rational Team Concert Client for Microsoft Visual Studio IDE, attachment links and downloadable files are shown as hyperlinks in work item editors and build editors. If Internet Explorer 9 is installed, then the user may not be able to download these files using the links.

Workarounds

User can download by opening the links using external browser. In order to open all the links in external browser by default, user can set the option in Tools -> options -> Team Concert -> Web Browser and select Use External Browser. Now clicking on any link will open it in default browser outside the Visual Studio environment

Related Information

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Fri, 11 Jan 2013