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Preventing emails caused by work item comments from a Build User


Vivek Iyer (15212527) | asked Oct 05 '12, 6:01 p.m.
All,

We have an external build system that runs builds and deployments. Upon successful deployment, it goes into work items that were part of a promotion and updates them with comments saying that the were part of a deployment.

The issue is that we have lots of work items that get commented on with major promotions, and this results in a ton of spam.

Is there any way to prevent the email service from sending out emails when an update is done by a particular user, such as a build system? The existing mail configuration options don't seem to allow that.

Thanks,

Vivek

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David Olsen (5237) | answered Oct 06 '12, 8:41 p.m.
JAZZ DEVELOPER
Unfortunately, no.  There are various ways of configuring when e-mail is received, but it cannot be configured based on the user that made the change.

I suggest filing an enhancement against RTC / Work Items for this, explaining your situation and why it is important for you.
Vivek Iyer selected this answer as the correct answer

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Vivek Iyer commented Oct 08 '12, 2:15 p.m.

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