unable to register RTRT TestAdapter with RQM 3.0.1

Hi Shruti,
See minimum supported version information below for test tools with RQM 3.0.1.

Minimum version requirements for test tool adapters

The minimum versions required for the test tool adapters are as follows:

* Rational AppScan Enterprise Edition 8.0
* Rational Functional Tester 8.2
* Rational Performance Tester 8.2
* Rational Service Tester 8.2
* Rational Test Real Time 7.5.0.4
* Rational Robot 7.0.3.4

Read http://publib.boulder.ibm.com/infocenter/clmhelp/v3r0m1/index.jsp?topic=/com.ibm.jazz.install.doc/topics/c_upgrade_rqm_overview.html for more details

Although previous versions are not supported officially, those may work if RQM's context root remains same 'jazz'. In 301, by default it is 'qm'

-|- Pramod Chandoria

Sorry for quick response, I noticed you have supported version.
Verify the project area name you provided is correct. Sometimes when project area name has been renamed or contains special characters, it is useful to use ALIAS name of the project area rather then using name it self.

To get project area alias name, use project feed url in browser
https://localhost:9443/qm/service/com.ibm.rqm.integration.service.IIntegrationService/resources/projects
(Adjust server name, port accordingly).

Locate project area of interest and you should be able to see alias name.

Hope it helps

-|- Pramod Chandoria

Hi Pramod

Can you please tell me how can we edit the details(project area) once entered. since it picks the initial value entered by me.

Thanks
Shruti

Hi Pramod,

As mentioned by you the URL

"https://localhost:9443/qm/service/com.ibm.rqm.integration.service.IIntegrationService/resources/projects" is giving following error:


"HTTP Status 400 -

type Status report

message description The request sent by the client was syntactically incorrect ().
Apache Tomcat/5.5.30."

NOTE: cant provide the actual localhost name of the company.

any other option if you can suggest for the same problem....

Shruti

Hi Shruti,

"https://<servername>:9443/<qm>/service/com.ibm.rqm.integration.service.IIntegrationService/resources/projects"

In this URL replace actual server name. Default port is 9443, if changed replace that as well. For RQM 3.0.1 default context root is qm, earlier it was jazz. Check with RQM admin if qm and jazz both does not help

-|- Pramod Chandoria

Hi Pramod,

Actually the TestRTadapter is created in RQM 3.0.1 with an error as follows....

java.security.NoSuchAlogorithmException: SSL_TLS SSLContext not available
unable to create SSL_TLS context, trying TLS
java.security.NoSuchAlogorithmException: SSL_TLS SSLContext not available
unable to create SSL_TLS context, trying TLS
created TestRT Adapter


after this when I open RQM 3.0.1 it is showing me the option of TestRT adapter, but with the Health status down (in RED color).

Can you please help me in solving this SSLContext problem??

Thanks
Shruti Joshi
Technical Consultant - IBM Rational

Hi Shruti,
Then I guess there is a problem with public URI. The url you used to start the adapter and the url specified in the public uri should have same server name. If it is not then server will redirect to other location with 302 status code in response.

-|- Pramod Chandoria

On 7/29/2011 11:08 AM, shruti wrote:

Hi Pramod,

Actually the TestRTadapter is created in RQM 3.0.1 with an error
as follows....

java.security.NoSuchAlogorithmException: SSL_TLS SSLContext not
available
unable to create SSL_TLS context, trying TLS
java.security.NoSuchAlogorithmException: SSL_TLS SSLContext not
available
unable to create SSL_TLS context, trying TLS
created TestRT Adapter


after this when I open RQM 3.0.1 it is showing me the option of
TestRT adapter, but with the Health status down (in RED color).

Can you please help me in solving this SSLContext problem??

Thanks
Shruti Joshi
Technical Consultant - IBM Rational

See the suggestions on this page:

https://jazz.net/forums/viewtopic.php?t=18163&sid=863fcd36056c743b711020d075466505

The SSLcontext message is likely unrelated. The fact that the adapter
is created, but the health stays RED seems to be a permissions issue.

Hi Martin and Pramod,

The problem is solved now. Thanks for your assistance and help. :)

Regards,
Shruti Joshi
Technical Consultant - IBM Rational

Hi Martin and Pramod,

The problem is solved now. Thanks for your assistance and help. :)

Regards,
Shruti Joshi
Technical Consultant - IBM Rational

Shruti,
Glad to know it is resolved.
It would be good to share with others, which suggestion fixed problem at your end.

Thanks
-|- Pramod Chandoria