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No icon on viewlet dashboard when moving project areas

Hi !

My admin team is experiencing a problem... they have moved a project area from one server to another one, keeping the same RTC version (2.0.0.2).
The problem is that the icons for work item types are not being shown on the dashboard's viewlets. Instead of the icon, the "icon" word appears.
It only happens in the dashboard. When trying to create a new work item type, the icon is shown ok.
Ideas? Thanks!

--Claudia

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Hi Claudia,

My guess is that the url to the image icons are now invalid after the project area move. The Work Items viewlet use the text "icon" as alt text when the image cannot be resolved or for users with visual impairments.

Icons that appear in the Work Items viewlet are usually associated with enumerated values defined in the project area's process specification.

You can edit the project area's process specification in the Rich Client by doing the following:
(1) Open Team Artifacts view
(2) Right-click on the project area and select "Open"
(3) Go to the "Process Configuration" tab
(4) Go to the following details page: Project Configuration > Configuration Data > Work Items > Enumerations

I suspect that all the icons will be missing for the various enumerations (e.g. "severity", etc.). You may need to edit each value and select the proper icon from the repository.

HTH

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Hi All

Do we have automatic process to created users and roles from one RQM project to another , as manually adding and assigning roles for 2000+ users is very tedious, time consuming and also error prone.

Thanks for help in adavance.

Thanks,
Om.

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Hi Om,

I'm not sure if you accidentally posted your question on this topic, but it sounds like you should post it as a new topic since it's not related to this one.

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Question asked: Apr 05 '11, 11:28 a.m.

Question was seen: 3,945 times

Last updated: Apr 05 '11, 11:28 a.m.

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