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[closed] How to resolve "CRJAZ1990E" Error in IBM ELM RQM Application ?


Manoj KA (9) | asked Jan 17, 5:52 a.m.
closed Jan 17, 7:14 a.m. by Ralph Schoon (61.5k33643)

 CRJAZ1990E 2 tasks, including the "com.ibm.rqm.history.cleanupTrsEvents" task, were unscheduled after unexpected errors occurred. To reschedule the task, check the server logs, resolve any problems, and restart the server.


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David Honey commented Jan 17, 6:24 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Have you, as the error recommends, checked the qm.log file for errors?
You  may wish to contact Rational Technical Support.

The question has been closed for the following reason: "Duplicate Question" by rschoon Jan 17, 7:14 a.m.

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Ralph Schoon (61.5k33643) | answered Jan 17, 7:13 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

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David Honey commented Jan 18, 4:18 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

This post was about CRJAZ1990E whereas the other you referenced was about CRJAZ1992E - different errors.


Ralph Schoon commented Jan 18, 4:43 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

It is up to you, to decide to reopen this. The lack of information and the other error, with no response to the answer indicates to me, that this is likely the same root cause. Unless given information that indicates otherwise, my assumption is that the database is not connectable or working.