why there is no real time sync up between data in RQM server and report from JRS report builder?
Hi Someone who may concern,
3 answers
Hi Jane,
Data in Data warehouse is collected by DCC (Data Collection Component) and it is usually done once a day. So the data is sync'ed once a day. You can add more frequency, but careful planning is needed.
Data in LQE (Lifecycle Query Engine) is indexed once every minute by default. So the update you made in RQM should be reflected one minute later. I would recommend to verify it a little later. Is the near real-time sync acceptable for you?
Comments
Hi Kenji,
This is strange. In my LQE application (Administration > Data Sources ), the status is updated every minute (not every 10 mins). You can change the frequency by clicking on target data source and change "Refresh rate". Please verify if the RQM data source is updated successfully and frequently.
If LQE is updated, but the change is not displayed in JRS, the next step is to verify the TRS. Make change in RQM, and immediately go to TRS feed https://servername:9443/qm/trs (note: only user with TRS_Internal CAL can view it).
The change should be listed here, then it will be picked up by next LQE sync.
Also verify lqe.log if something went wrong.
Hi All,
Synchronizing project membership information
- You might not see updated project membership information immediately in Report Builder. The system refreshes LQE with project membership information every 10 minutes. You can change the default interval on the Advanced Properties tab of the LQE application by clicking the Show Internal link. For example, before you add members to a project in a CLM application, you might change this interval to 1 minute so that the new project members can see the information they need in Report Builder sooner. After LQE refreshes, change the interval back to its previous or default value.