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Error 500: Internal Server Error when viewing Cross-Project Plan

 When I go to view a cross-project plan on one of my project areas, I get a message saying "Error loading additional items: Error 500: Internal Server Error".


The plan is a Tree - Contributes  -> Tracks, that reads some work items from another project. The plan has no problem reading the work items from it's own project area, only from the other. Also, when looking at the same kind of plan from my other project area, with the view Tree - Tracks -> Contributes, everything loads fine, and there is no error.

Thanks in advance.

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Which is your RTC version?

 6.0.2



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 The first thing you need to know about an “Internal Server Error” is that the error can only be resolved by fixes to the Web server software. It is not a client-side problem meaning that the problem is not with your browser, your computer, or your internet connection. There are a number of causes for a 500 Internal Server Error to display in a web browser.







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Question asked: Aug 02 '17, 1:02 p.m.

Question was seen: 3,006 times

Last updated: Aug 08 '17, 2:02 a.m.

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