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RQM2.0 + WAS : Service not available error

Hi All,

I have configured RQM 2.0 with WAS6.1 FP23,After that I was trying to run the setup wizard using https://localhost:9443/jazz/setup there I'm getting the following errors in the 4th step i.e. Setup User Registry.
There was an error attempting to create the new user:Hide Details

CRJAZ1173I Service "com.ibm.team.repository.service.internal.IAdminRestService" is not available.
java.lang.Exception
com.ibm.team.repository.common.transport.ServerHttpUtil.serializeError(ServerHttpUtil.java:1057)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleException(AbstractTeamServerServlet.java:1143)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1603)
com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1471)
javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:121)
com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:54)
javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1143)
com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:591)
com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:481)
com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3453)
com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:267)
com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:815)
com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1466)
com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:119)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:458)
com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.java:387)
com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:102)
com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1818)
com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136)
com.ibm.io.async.ResultHandler.complete(ResultHandler.java:196)
com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:751)
com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:881)
com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1473)


Any help would be Appreciated .

Thanks in Adavance,
Rajesh

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3 answers

Permanent link
Hello Rajesh,
Have you followed the detailed WebSphere setup instructions in the online help, located at:
Installing and upgrading > Installing Rational Quality Manager > Post-installation tasks > Setting up a WebSphere Application Server ?
In particular, pay attention to the WS JRE patches that are required.
Regards,
John

0 votes


Permanent link
Hello Rajesh,
Have you followed the detailed WebSphere setup instructions in the online help, located at:
Installing and upgrading > Installing Rational Quality Manager > Post-installation tasks > Setting up a WebSphere Application Server ?
In particular, pay attention to the WS JRE patches that are required.
Regards,
John


Hi John,

Thanks for your reply. I have followed the WebSphere setup instructions in the online help, located at:
Installing and upgrading > Installing Rational Quality Manager > Post-installation tasks > Setting up a WebSphere Application Server. And I have installed 6.1.0-WS-WASSDK-WinX32-FP0000025 and 6.1.0-WS-WAS-WinX32-FP0000023 Fix Packs on Top of WAS6.1. Still I was getting those errors.

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Permanent link
Hi All,

I have configured RQM2.0 with WAS 6.1 FP23 by following the help documents from information center. After configuring I was trying to run setup wizard using the URL https://localhost:9445/jazz/setup, but I was getting some errors related to Data Base in the 4th step i.e. Setup User Registry. The error is

The database service is not available. Database status:<br>CRJAZ1061I The database is responding, but the Jazz repository schemas and tables cannot be found. Check that the database JDBC location is correct. If this is a new database, stop the server and use the "repotools" command to create the tables.

I have followed all the steps , still getting the above error.

Any help would be appriciated.
Regards,
Rajesh

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Question asked: Aug 05 '09, 9:32 a.m.

Question was seen: 6,512 times

Last updated: Aug 05 '09, 9:32 a.m.

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