How do you get RTC to create approval records automatically
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We would like to have approval/review/verification records created automatically by RTC when a work item is created or moves to a certain state. How do you do this?
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2 answers
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Try using a scripting and associate that script with followup condition on workitem creation.
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Here are some links that might help.
https://jazz.net/library/article/1118
https://rsjazz.wordpress.com/2012/10/01/adding-approvals-to-work-items-using-the-plain-java-client-libraries/
https://jazz.net/wiki/bin/view/Main/PreconditionFollowupCreation
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