Team notification on category assignment
Carson Holmes (109●1●35●41)
| asked Jul 19 '13, 4:58 p.m.
edited Jul 23 '13, 2:33 p.m. by Ralph Schoon (62.0k●3●36●43)
Is there a way to send a notification to all the members of a team when a work item is filed against one of their categories?
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Accepted answer
Ralph Schoon (62.0k●3●36●43)
| answered Jul 23 '13, 2:31 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Carson,
although I strongly believe there are a lot better solutions built into RTC - dashboards and a query for unassigned work items, as well as RSS feeds come into mind - if you still intent to flood your team mate's e-mail folders, there was a similar question here: https://jazz.net/forum/questions/82095/trigger-mail-from-rtc-after-a-specific-field-has-been-changed . You could take the advice and go ahead. There are several options, subscribing the team, or, probably better, just use the mail service to send one mail. Carson Holmes selected this answer as the correct answer
Comments Thanks Ralph, I do try to steer users towards the feed widgets, but in this case they do want that "one mail" to let them know there is something new that needs immediate attention. Thanks for the reference. Welcome Carson, I have seen this many, many times. So this is not a unique request.
BTW, a feed reader line RSSOwl might be a good alternative.
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Comments
You meant email notification? If yes then there isn't anything you can use out-of-the-box. This definitely needs customization.
Yes, I meant email notification. If anyone has done this type of customization, I'd appreciate any references to help me get started. Thanks.