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r2 - 2013-05-08 - 01:36:02 - Main.wbchen
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NonEnglishEnvironment
<sticky><div id="container" > <div id="header-title" style="padding: 10px 15px; border-width:1px; border-style:solid; border-color:#FFD28C; background-image: url(<nop>https://jazz.net/wiki/pub/Deployment/WebPreferences/TLASE.jpg); background-size: cover; font-size:120%"> ---+!! Why does rm_upgrade.bat terminated without error on Non-English environment? %DKGRAY% Authors: Upgrade Troubleshooting Team<br> Build basis: CLM 3.x and later %ENDCOLOR%</div></sticky> <!-- Page contents top of page on right hand side in box --> <sticky><div style="float:right; border-width:1px; border-style:solid; border-color:#DFDFDF; background-color:#F6F6F6; margin:0 0 15px 15px; padding: 0 15px 0 15px;"> %TOC{title="Page contents"}% </div></sticky> <sticky><div style="margin:15px;"></sticky> A typical problem that rm_upgrade script can run into is on Non-English environment. The parameter -oldJTSContextRoot is set incorrectly for Non-English environment. This page is structured with instructions to resolve this particular issue. ---++ Running qm_upgrade script The rm_upgrade script upgrades Jazz Team Server version 3.0.1.x or 4.0.0.x to 4.0.1 or later. Here is an example on running rm_upgrade script on Windows and UNIX: <b>Example</b> Windows: <verbatim> cd C:\Program Files\IBM\JazzTeamServer\Server\ upgrade\rm\rm_upgrade.bat -oldApplicationHome old_RM_install_dir\server\conf </verbatim> UNIX: <verbatim> cd opt/IBM/JazzTeamServer/Server/ ./upgrade/rm/rm_upgrade.sh -oldApplicationHome old_RM_install_dir/server/conf </verbatim> ---++ Symptom The rm_upgrade.bat will be terminated without error message. The command window will then closed out immediately. However, there is no problem to run jts_upgrade.bat, ccm_upgrade.bat and qm_upgrade.bat. Only rm_upgrade.bat is failing in those upgrade scripts on Non-English Environment. ---++ Resolution The parameter -oldJTSContextRoot is set incorrectly for Non-English environment. You can resolve this issue by setting parameter -oldJTSContextRoot to jts. A working example with correct parameters is shown below for Windows and UNIX. <b>Example</b> Windows: <verbatim> cd C:\Program Files\IBM\JazzTeamServer\Server\ upgrade\rm\rm_upgrade.bat -oldApplicationHome old_RM_install_dir\server\conf -oldJTSContextRoot=jts -newJTSContextRoot=jts </verbatim> UNIX: <verbatim> cd opt/IBM/JazzTeamServer/Server/ ./upgrade/rm/rm_upgrade.sh -oldApplicationHome old_RM_install_dir/server/conf -oldJTSContextRoot=jts -newJTSContextRoot=jts </verbatim> ---+++++!! Related topics: [[DeploymentTroubleshooting][DeploymentTroubleshooting]] ---+++++!! External links: * [[https://www.ibm.com][IBM]] ---+++++!! Additional contributors: * Main.WilliamChen, Main.BrettBohnn <sticky></div></div></sticky>
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Deployment.NonEnglishEnvironment moved from Deployment.NonEnglishEnvironments on 2013-05-08 - 01:25 by Main.wbchen
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