Deployment Web 
Engineering Lifecycle Management SaaS
Section technical leaders and senior editors: JerrySaulman, StevenBeard
IBM Engineering Lifecycle Management Base and IBM Management Lifecycle Management Extended are the two SaaS offerings from IBM covering the products formerly known as IBM IoT Continuous Engineering on Cloud and IBM Collaborative Lifecycle Management on Cloud. This wiki serves as a repository of information for IBM customers, sales, managers, and engineers about the Cloud software offerings. For more information on the offerings that the Cloud Services supports, please reference the service descriptions and SLA.
Disclaimer: Information provided in this wiki is for informational purposes only. Content is not to be considered part of any existing IBM customer subscription, agreement, or contract. The information contained in this wiki is subject ot change without notice.
Key Contacts
| Erin K. O'Connor | Offering Manager | oconnore@us.ibm.com |
| Mike Delargy | Support Delivery Manager | msdelarg@us.ibm.com |
| Steve Pendergrass | Security Focal & Service Delivery Manager | lspender@us.ibm.com |
| Drew Ferris | Operations Manager | aferris@us.ibm.com |
FAQ's and Other Information
- For licensing, subscription, and overages for IBM Engineering Lifecycle Management on Cloud SaaS
- For Billing issues, send an email to the iotsaas@us.ibm.com team
- For Cloud Service Terms
General InformationOperations and SupportCloud Architecture
Performance and MonitoringBackups, Data Retention and Archiving
Security
Service Descriptions and SLAs
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IBM Engineering Lifecycle Management Base and Extended SaaS Offerings
IBM Engineering Lifecycle Management Base SaaS
IBM Engineering Lifecycle Management Extended SaaS
Operations Guide
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Deployment web
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