r3 - 2019-04-25 - 19:26:23 - Main.jsaulmanYou are here: TWiki >  Deployment Web > ELMSaaS > CloudSpecifications

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Authors: JerrySaulman, StevenBeard

IBM Cloud applications are hosted by IBM within a secure SoftLayerŽ data center. The IBM team provide 99.9% service-level objective (SLO) availability and scaling up to support thousands of users. IBM monitors the environment for 24x7 availability and provides all infrastructure-related support, including patch installation and optional upgrades on the customer's schedule.

IBM Cloud applications provide you with a single-tenant IBM software environment. The IBM team deploys the IBM products into an IBM SoftLayer Cloud Service Center, and monitors the solution for 24x7 availability. The IBM Cloud team installs a default configuration based on a preselected configuration template, deliver ongoing infrastructure, application, and provide support service remotely. This environment provides you with the following benefits:

  • Accelerated time to value: Use the cloud to get up and running faster, provide development teams with the necessary capabilities for success, and maintain compliance with corporate policies.
  • Optimized operation costs: Eliminate your dependency on IT for deployment of development tools, reduce infrastructure costs, and free up valuable IT resources.
  • Rapid scalability: Scale up quickly without having to deal with such issues as availability of IT infrastructure or skills.

Supported Data Centers

IBM Cloud supports a subset of SoftLayer data centers. Data centers supported by these offerings are located in:

  • Washington DC
  • San Jose, California
  • London England
  • Frankfurt Germany
  • Melbourne, Australia
  • Softlayer Federal Data Center

Note: IBM deploys the Base or Extended versions of IBM Engineering Lifecycle Management applications in a virtual private cloud (VPC) to data centers in the US, UK, Germany, and Australia. IBM will consider these deployment for you based on your specific requirements.

For more information about Softlayer data centers, see: Global data centers for your global business.

Related topics: Engineering Lifecycle Management SaaS home, Deployment web home, Deployment web home

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