Edit
Attach
P
rintable
r13 - 2013-06-27 - 19:27:22 - Main.sbagot
You are here:
TWiki
>
Deployment Web
>
DeploymentTroubleshooting
>
UpgradeTroubleshooting
>
CLMUpgradeScripts
<div id="header-title" style="padding: 10px 15px; border-width:1px; border-style:solid; border-color:#FFD28C; background-image: url(<nop>https://jazz.net/wiki/pub/Deployment/WebPreferences/TLASE.jpg); background-size: cover; font-size:120%"> ---+!! <img src="https://jazz.net/wiki/pub/Deployment/WebPreferences/uc.png" alt="uc.png" width="50" height="50" align="right"/> Running the upgrade scripts Authors: [[UpgradeTroubleshootingTeam][UpgradeTroubleshootingTeam]] <br> Build basis: CLM 3.x and later %ENDCOLOR%</div></sticky> <!-- Page contents top of page on right hand side in box --> <sticky><div style="float:right; border-width:1px; border-style:solid; border-color:#DFDFDF; background-color:#F6F6F6; margin:0 0 15px 15px; padding: 0 15px 0 15px;"> %TOC{title="Page contents"}% </div></sticky> <sticky><div style="margin:15px;"></sticky> This page discusses common issues which are occured when running the CLM Upgrade Scripts. When running the upgrade script files to upgrade CLM applications, you might run into these common issues: ---++ CLM upgrade common questions This section is currenty in progress and will discuss running upgrade scripts in a distributed environment. <!--- * [[DistributedEnvironment][How do I run CLM upgrade scripts in a distributed environment?]] * [[DifferentArchitectures][How do I run the CLM upgrade script workaround for distributed deployments with different architecture (32 bit vs 64 bit)?]]<br> ---> ---++ Known Issues: Below are some common issues incurred when running the Upgrade scripts prior to step 0: ---+++ Old JTS version could not be determined The JTS Upgrade Script may fail with the following error: <verbatim> CRJAZ2124E The old JTS version could not be determined. Verify that the oldJTSHome is pointed at the correct installation and specify the version using the old JTSVersion parameter. </verbatim> For more information on this error navigate to [[OldJTSVersion][JTS Upgrade Script fails with "Old JTS version could not be determined" error]]. ---+++RM_upgrade.bat terminated at startup The RM_Upgrade.bat may be terminated at startup in non-english environments. For more information on this behaviour, navigate to [[NonEnglishEnvironment][RM_Upgrade.bat is terminated in Non-English environments]]. ---++ Additional steps in the upgrade script Once you have moved past step 0 of running the upgrade script, you may incur issues at the following steps: * [[UpdateConfigurationFiles][Update configuration files (CCM, QM, JTS)]] * [[AddDatabaseTables][Add database tables (CCM, QM, JTS)]] * [[UpgradeDwSchema][Upgrade DW Schema (JTS)]] ---++ Troubleshooting When the upgrade scripts run, each is executing a set of repotools commands. If the scripts fail, adding in [[http://www-01.ibm.com/support/docview.wss?uid=swg21322003][repotools trace]] can help identify why the script is failing. ---++ Where do I go from here? If you are unable to resolve your issue using the available online resources, please open a service request with IBM Rational Support. Refer to [[DataCollectionandSupportResources][Additional Troubleshooting Resources]] for further details.<br> ---+++++!! Related topics: * [[DeploymentTroubleshooting][DeploymentTroubleshooting]] ---+++++!! External links: * None ---+++++!! Additional contributors: Main.WilliamChen, Main.BrettBohnn ---+++++!! Questions and comments: %COMMENT{type="below" target="CLMUpgradeScriptsComments" button="Submit"}% %INCLUDE{"CLMUpgradeScriptsComments"}% <sticky></div></sticky>
Edit
|
Attach
|
P
rintable
|
V
iew topic
|
Backlinks:
We
b
,
A
l
l Webs
|
H
istory
:
r16
<
r15
<
r14
<
r13
<
r12
|
More topic actions...
Deployment.CLMUpgradeScripts moved from Deployment.CLMUpgradeScript on 2013-05-08 - 01:36 by Main.wbchen
-
Deployment
Deployment web
Planning and design
Installing and upgrading
Migrating and evolving
Integrating
Administering
Monitoring
Troubleshooting
Community information and contribution guidelines
Create new topic
Topic list
Search
Advanced search
Notify
RSS
Atom
Changes
Statistics
Web preferences
NOTE: Please use the Sandbox web for testing
Status icon key:
To do
Under construction
New
Updated
Constant change
None - stable page
Smaller versions of status icons for inline text:
Copyright © by IBM and non-IBM contributing authors. All material on this collaboration platform is the property of the contributing authors.
Contributions are governed by our
Terms of Use.
Please read the following
disclaimer
.
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more
here
.