Limitation: Load bars are inaccurate for users in different time zones from the server

Author: Shawn Maclaga
Last updated: 15 November 2017
Build basis: Rational Team Concert 3.0 – 6.0.5

Problem

If team members work in or have their computers set to a time zone that differs from the server’s time zone, the plan load bar and user load bar do not reflect the correct remaining time.

For example, if the server is set to Eastern Time (ET) and the scrum master checks the plan load at 09:00 ET, team members whose work day ends at 17:00 Indian Standard Time (IST) are incorrectly shown as contributing 8 hours of available load to the plan load for the current day. Because the work day is over for those team members, the plan load should not include any time for them.

When the scrum master checks the user load for team members in the IST time zone, the amount of available load differs based on the computer’s time zone:

On a computer set to ET, the load bar shows 8 hours of available load.
On a computer set to Pacific Time (PT), the load bar shows 7 hours of available load.
On a computer set to IST, the load bar shows 0 hours of available load.

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