Workaround: Third party plug-ins are not working in RTC 3.0.1

Sergio José Deras Arreola
Last Updated: February 21, 2012
Build Basis: Rational Team Concert 3.0.1

Summary

Upon installing a 3rd party plug-ins (Subclipse, etc.), the functionality, menus, views and/or perspectives do not appear.

More Information

Scenario: You have RTC 3.0.1.x Eclipse client installed with Installation Manager and working.

You use Help > Install New Software as normal to install 3rd party plug-ins (Subclipse, etc.). The install goes fine, it asks you to restart then you look at the installed plug-ins in the Eclipse configuration without no errors but the plug-ins do not actually work, the functionality, menus, views and/or perspectives do not appear.

Environment
The operative systems that have shown the problem are:

• Windows 7
• Ubuntu 10

1. Install RTC Eclipse Client 3.0.1.x with your administrative Installation Manager, default values where used to install.
2. Start the product Rational Team Concert – Client for Eclipse IDE (RTC) as a normal user.
3. Select Help-Install New Software….
4. Add the source of your third party plug-ins to the list of sources.
5. Proceed with the install.
6. Restart RTC when it is required.
7. Search for the functionality of your plug-ins
8. If the functionality is not available but Eclipse indicates that your plug-ins are loaded

Choose one of the workaround methods described below to successfully install your third party plugins on top of the RTC 3.0.1.x Eclipse client:

1. Start RTC Eclipse Client as admin (Run as Administrator in Windows 7 or su in Linux) and then install your plug-ins.
2. Install RTC Eclipse Client product in a non-virtualized folder, other than C:Program Files (x86) or /opt/IBM.
3. Use our RTC Eclipse Client Plain Zip. You can get the 3.0.1.2 version here: https://jazz.net/downloads/rational-team-concert/releases/3.0.1.2?p=allDownloads, check the Plain Zips section
4. Install the RTC Eclipse features and plug-ins using the RTC p2 install repostiory in your existing Eclipse environment and install your plug-ins there too, search for the p2 Install Repository in https://jazz.net/downloads/rational-team-concert/releases/3.0.1.2?p=allDownloads

Related Information

The following links point to related information:

• 188531: Plugins don’t work in RTC 3.0.1 in some scenarios
• 190842: Installing Web Tools plugins from Galileo fails if I use default paths during RTC 3.0.1.1 installation
• 193556: Unable to install additional plug-ins on top of an IM RTC Eclipse Client
• 139997: shortcuts for starting and stopping server not working on windows 7 when installed as admin using default install location