Workaround: Cursor is lost after editing rich text, description, or comment in Internet Explorer

IBM Rational Team Concert Work Items Team
Last Updated: June 13, 2012
Build Basis: Rational Team Concert 4.0

Workaround Summary

If you run the IBM Rational Team Concert V4.0 web client in Internet Explorer, the cursor might be lost while you edit a work item.

More Information

This problem occurs when all of the following conditions are in effect:

• You are using Internet Explorer 8 or 9 to access the Rational Team Concert V4.0 web client.
• You are editing a work item.
• After you edit a rich text field, such as the description or a comment, you click somewhere else on the page to place the cursor in another field or to switch editor tabs.

Under these conditions, the cursor might disappear. If you click the screen, the cursor is not positioned on the page. For example, if you click the Summary field, the cursor does not move to that field.

Workaround

You can work around this problem by using one of the following techniques:

• When the problem occurs, press the Tab key, and then press Shift+Tab. You can then reposition the cursor by using the mouse or keyboard.
• Use a different supported web browser, such as Firefox, Chrome, or Safari.

Related Information

Related defect:

• 209441: Clicking does not give Description text widget focus after switching back from links tab