Searching for potential duplicate work items

While you edit or create a work item, you can search the Jazz™ repository for similar or duplicate work items.

Procedure

  1. Open the work item editor to edit an existing item or create a new one.
  2. Complete one of the following steps.
    • Click the Find Potential Duplicates icon Find Potential Duplicates icon on the toolbar.
    • From the work item ID list, select Find Potential Duplicates.
    A query runs that searches for potential duplicate items. The query looks for items with similar text in the Summary or Description field. A list of potential duplicate work items is displayed in the Work Item view.
  3. Review the query results to determine whether a duplicate work item exists. If so, complete one of the following steps.
    • Cancel the current work item.
    • Close the current item as a duplicate of the other item.
      1. Click the Links tab, expand the Add menu, and click Make Duplicate Of to link to the other work item.
      2. On the Overview tab, set the state transition to Resolved and set the Resolution to Duplicate.
    • Close the other work item as a duplicate of this item.
      1. Click the Links tab, expand the Add menu, and click Add Duplicated By to link to the other work item.
      2. On the Overview tab, set the state transition to Resolved and set the Resolution to Duplicate.

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