Troubleshooting the Rational Team Concert ISPF client

This information helps you troubleshoot errors when you are using the Rational Team Concert™ Interactive System Productivity Facility (ISPF) client.
The following list describes actions that you might take to troubleshoot errors that occur while you are using the ISPF client:
  • When an error message appears in the upper right corner of the ISPF client, press F1 to receive details about the error that is displayed on the screen.
  • When the ISPF client encounters an exception, the full stack trace is added to a log file in the _ISPF_REGISTRY_DIR/TSO-ID directory. The _ISPF_REGISTRY_DIR directory is specified in the ISPF daemon configuration file (ispfdmn.conf). The contents of the directory can provide help in troubleshooting problems.
  • When the ISPF daemon encounters a file system error, the details of the failure are written to the daemon log. The location of this log is specified on the _ISPF_DAEMON_LOG parameter in the ISPF daemon configuration file (ispfdmn.conf).

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