Working in a synchronized environment

After your Jazz™ and ClearQuest® environments are configured to use the ClearQuest Synchronizer, you can work in both tools and see the same changes in ClearQuest records and Rational Team Concert™ work items.

About this task

When you create or modify a record in ClearQuest, an incoming synchronization operation creates or modifies a corresponding work item in the Jazz repository.

Likewise, when you create or modify a work item in Rational Team Concert, an outgoing synchronization operation creates or modifies a corresponding defect in ClearQuest.

Under certain conditions, synchronization operations might fail. After you troubleshoot the problem, you can retry the synchronization operation.


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