Updating custom Word templates to use in version 4.0 or later of the Requirements Management application

After you upgrade the Requirements Management (RM) application to version 4.0 or later from a release of version 3.0 or earlier, problems occur in custom Microsoft Word templates.

Problem

In releases of version 3.0 and earlier, custom Word templates use the .dot extension. Starting in version 4.0, those templates use the .doc extension.

When you upgrade to version 4.0 or later, the templates that are included in the RM application are automatically updated to the .doc extension. However, custom templates are not updated. As a result, problems can occur in the custom templates.

Solution

An administrator must manually update the custom templates. For instructions to work around this issue, see Custom Word templates are not updated in an upgrade on Jazz.net.

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