Fixing a converter issue while using the server in headless mode on a Linux system

On Linux systems, an error might occur when you start the Requirements Management (RM) server from a command line (headless mode).

Problem

The RM application includes a converter that visually renders graphical artifacts, such as business process diagrams, use case diagrams, parts, sketches, storyboards, and screenflows. The converter runs on the server. When you start the RM server in headless, or console, mode on a Linux system, the action silently fails and the CRRRW8010E error message is displayed.

Solution

Before you can start the server, terminate the Java process and take remedial action. For more information, see Troubleshooting CRRRW8010E A server error prevented the generation of the content in Jazz.net article Requirements Management (RM) converter application.

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