Resetting a user password

As an administrator, you can reset a user password.

Before you begin

You must have JazzAdmins repository permissions.

About this task

When you reset a user password, an Email message that contains a new password is sent to the user.

Procedure

  1. Log on to the Administration page of the Jazz™ Team Server or an application registered with the server. Users are synchronized across a Jazz Team Server and the applications registered with that server. Therefore, you can reset the password either through the Administration page of the Jazz Team Server or through the Administration page of an application registered with the Jazz Team Server.
    • For the Jazz Team Server:
      1. Point your web browser to https://[fully qualified hostname]:9443/jts/admin
        Remember: The [fully qualified hostname] is the host name along with the DNS domain reference of the machine on which the Jazz Team Server is installed.
      2. On the Administration page, click Users > Active Users.
    • For an application registered with the server:
      1. Point your web browser to https://[fully qualified hostname]:9443/[application]/web to access the application, where [application] is, for example, ccm.
      2. Click the Administration icon in the toolbar and select Manage Users.
  2. Click the user name to open the user profile.
  3. Click Reset Password. Click OK to confirm that you want to reset the password.
    Note: Mail notification must be enabled to reset the password.

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