Accessing the IBM Support community

You must be a registered user on the IBM® Support website to download fixes and to submit a problem online to IBM Support community.


  1. Open the IBM Support community website. Login using your username.
  2. Once on the IBM Support community web page, you can
    1. Use search to
      • find a case number
      • find a warranty number
      • find a MIGR document
      • find a APAR number
      • ask a support question (such as How do I start Liberty Server?)
    2. Click Fix Central to view product downloads and updates.
    3. Click Open a case to create a new support case.
    4. Click Go to My Notifications to view your notifications. For more information about notifications, see Subscribing to product updates from the IBM Support community
    5. Click Products to go to the product page. You can search for your product on that page.
    6. Click FAQ to view the frequently asked support questions.

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