IBM Support Assistant

IBM® Support Assistant is a free troubleshooting application that helps you research, analyze, and resolve problems by using various support features and tools. With the Support Assistant, you can find solutions yourself by using the same troubleshooting techniques that are used by IBM Support. You can organize and transfer your troubleshooting efforts between team members or to IBM for further support.

For more information or to download, see the IBM Support Assistant website.

IBM Support Assistant overview

This video is hosted on YouTube. You can download this video and others from the multimedia download site. The videos are listed by this naming convention: product_name_folder/product-code_version_title.

This video describes how the IBM Support Assistant can help you organize, analyze, diagnose, and resolve issues you face with IBM software and applications.


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