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Using CQ Bridge integration: How can I define what record type to use when creating a defect through RQM?

Sandra Bellon (378) | asked Jan 21 '13, 2:56 p.m.
 Hi everyone,

I found this question in the forum:

"I have successfully integrated RQM to CQWeb, however, when I go to create a new defect it is creating a Support Request instead. Where can I define what record type to create through RQM? It is currently creating a Support Request and we would like it to open as a Defect. "

The answer
Bing Dong Macommented Jun 14 '12, 10:14 p.m.
Right, it open whatever is set as default in ClearQuest. If several types are set as default, then the first default type is been used. You could have a try to set Defect type as default to see whether it works.


I have the same problem. Please could you tell me if this is possible or not yet?

We have installed RQM 4.0 and CQ 7.1.2

Thanks in advance

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Vidya Malkarnekar (1.0k15) | answered Mar 20 '13, 9:24 p.m.
 CQ bridge will use  the default record type in clearquest. You can open up the clearquest schema in designer and
change the default record type to "Defect" instead of "Support requrest". 

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