License compatibility error on version 4.0.0.1
Hi,
I've an error when trying to add the 10 free license key. When I upload the key the give me an advice that it will inactivate the "Developer" key. As I accept, I find this warning on the license key management:
Inactive (The license key "Rational Team Concert-10 Free" is not compatible with te license type "Developer". It is possible that the key was migrated from an earlier version and is now incompatible with the current version. To fix the problem you may want to either replace the key with an updated version or remove the key if it is possible)
but I've installed directly this version of RTC (it's a brand new installation)...
Any helps?
Thanks,
Michele.
5 answers
Hello Michele,
please confirm that you installed RTC version 4.0.0.1
and that you downloaded the 10 free CALs from this page:https://jazz.net/downloads/rational-team-concert/releases/4.0.0.1?p=allDownloads
direct link to free 4.0.0.1 CALs - https://jazz.net/downloads/rational-team-concert/releases/4.0.0.1/RTC-Developer-10-C-License-4.0.0.1.zip
You may also verify RTC version by going on the Admin WebUI page:
<server:port>//ccm/admin
Let us know.
Thanks.
Eric.
please confirm that you installed RTC version 4.0.0.1
and that you downloaded the 10 free CALs from this page:https://jazz.net/downloads/rational-team-concert/releases/4.0.0.1?p=allDownloads
direct link to free 4.0.0.1 CALs - https://jazz.net/downloads/rational-team-concert/releases/4.0.0.1/RTC-Developer-10-C-License-4.0.0.1.zip
You may also verify RTC version by going on the Admin WebUI page:
<server:port>//ccm/admin
Let us know.
Thanks.
Eric.
The OOTB CALs are bad. As Michele pointed out in the link (WI 242921), this is a known issue, but rather than solve it at the source (website where you download trial license jar), they instead chose to have us newbie RTC people hunt for a working jar, or give up and choose a different tool.