Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

License compatibility error on version 4.0.0.1

Questions
Tags
Users
Badges
Michele Pegoraro
(1.8k●14●119●103) Jan 16 '13, 4:27 a.m.
 Hi,
I've an error when trying to add the 10 free license key. When I upload the key the give me an advice that it will inactivate the "Developer" key. As I accept, I find this warning on the license key management:

Inactive (The license key "Rational Team Concert-10 Free" is not compatible with te license type "Developer". It is possible that the key was migrated from an earlier version and is now incompatible with the current version. To fix the problem you may want to either replace the key with an updated version or remove the key if it is possible)

but I've installed directly this version of RTC (it's a brand new installation)...

Any helps?

Thanks,
Michele.

0 votes

5 answers
6,144 views
0 votes

5 answers

Permanent link
Ian Barnard
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (2.3k●7●14) edited
May 15 '13, 1:45 a.m.
This problem affects the IBM SmartCloud Enterprise CLM 2012 BYOL image which is 4.0.0.1 - you can't install the 10 free Developer for Workgroups license. By first adding the jar file license (which is a two-month trial) and then trying again to add the 10 free license zip it works.

0 votes

Permanent link
Oliver Vinn
(26●1) edited
Mar 21 '13, 8:57 a.m.
This has happened before! Issue affects 4.0.0.2 too

0 votes

Permanent link
Marc Towersap
(48●1●7●11) Jan 31 '13, 3:39 p.m.
 The OOTB CALs are bad.  As Michele pointed out in the link (WI 242921), this is a known issue, but rather than solve it at the source (website where you download trial license jar), they instead chose to have us newbie RTC people hunt for a working jar, or give up and choose a different tool.

0 votes

Comments
Marc Towersap
Jan 31 '13, 3:43 p.m.

 I downloaded the attachment jar, it's truly a trial version, the license will expire in a about two months.  Not looking good there jazz.net.

Permanent link
Michele Pegoraro
(1.8k●14●119●103) Jan 16 '13, 7:54 a.m.
Yes, I confirm.
I've also find this defect wi:

using the jar attached it solves the problem.

0 votes

Comments
Eric Jodet
JAZZ DEVELOPER Jan 16 '13, 8:01 a.m.

thanks for the pointer, Michele.
Strange that OOTB CALs did not work for you.

Permanent link
Eric Jodet
JAZZ DEVELOPER (6.3k●5●111●120) Jan 16 '13, 7:44 a.m.
Hello Michele,
please confirm that you installed RTC version 4.0.0.1
and that you downloaded the 10 free CALs from this page:https://jazz.net/downloads/rational-team-concert/releases/4.0.0.1?p=allDownloads

direct link to free 4.0.0.1 CALs - https://jazz.net/downloads/rational-team-concert/releases/4.0.0.1/RTC-Developer-10-C-License-4.0.0.1.zip

You may also verify RTC version by going on the Admin WebUI page:
<server:port>//ccm/admin

Let us know.
Thanks.
Eric.

1 vote

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Ask a question
Guidelines
FAQ
Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 343
× 110

Question asked: Jan 16 '13, 4:27 a.m.

Question was seen: 6,144 times

Last updated: May 15 '13, 1:45 a.m.

Confirmation Cancel Confirm