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question asked: Dec 26 '12, 7:31 a.m.
question was seen: 3,515 times
last updated: Apr 24 '13, 1:56 p.m.

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Why RTC licenses get unchecked dynamically?

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Kaviraj Thangaraj (5●4●8) | asked Dec 26 '12, 7:31 a.m.
Hi,
Could you please update us the root cause for RTC licenses get unchecked dynamically. We have jazzadmin access, and we didnt changed the license to the user.

Please let me know if you need more details.

Thanks.

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Clement Liu (1.5k●5●42●49) | answered Dec 27 '12, 11:44 a.m.
It would be better to open a PMR to IBM support for this issue. 
Kaviraj Thangaraj selected this answer as the correct answer

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Kaviraj Thangaraj (5●4●8) | answered Dec 28 '12, 3:01 a.m.
Thanks for your support...
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Victor Campbell (350●26●18) | answered Apr 24 '13, 1:56 p.m.
We see this issue about once or twice a month.  Randomly, the check box for a user who has a floating license gets unchecked, but nobody physically does it.

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