It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Follow this question
Question details

×42,787
×10,908
×7,382
×3,952
×403

question asked: Nov 26 '12, 6:25 a.m.
question was seen: 4,085 times
last updated: Nov 27 '12, 3:58 a.m.

Related questions

FAQ - How this Forum works

Accessing custom reports over Internet

0
Sattya Remade (11●1●1) | asked Nov 26 '12, 6:25 a.m.

We have CLM 4.0 and RRDI 2.0 in our Setup, We have opened CLM 4.0 over internet for access. Internet users are able to work on CLM with out any problem. But while accessing custom reports configured as a dashboard widget, it shows error, unable to access rrdi server <rrdi_machine_name>. Do I need to open RRDI server over internet. Note I am able to access reports in intranet without any problem

Thanks,

Sattya

Comments
Sattya Remade commented Nov 26 '12, 6:35 a.m.

RRDI and CLM are on different machines

One answer

Most liked answers ↓|Newest answers|Oldest answers

0
permanent link
Jun Wang (607●7) | answered Nov 27 '12, 3:58 a.m.
I think you can not access the RRDI server by the host name on your browser directly over internet.

So I think it is necessary to oepn RRDI server over internet too, otherwise the RRDI host name can not find the correct mapping internet IP. You could try it.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.