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CRJZS0033E The consumer key is not valid and the consumer may not be registered


ANIL ABRAHAM (2322024) | asked Sep 25 '12, 10:54 a.m.

I cannot start the JTS Server . When i check the Jazz.net ,

CRJZS0033E The consumer key is not valid and the consumer may not be registered. The service provider is "https://localhost:9443". The consumer key is "47f...e55".

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Stephane Leroy (1.4k149) | answered Dec 18 '12, 11:16 a.m.
JAZZ DEVELOPER
Hi Anil,
I'm unsure what you mean exactly  by "I cannot start the JTS Server ".
If you had the URL http(s):/<host>:<port>/jts/admin  page displayed on your browser, did you make sure that your browser was officially supported
e.g. : for 4.0.1., check CLM 4.0.1 Systems Requirement
I had this error message to disappear after I upgraded to an officially supported version of Firefox...
Please let me now if you reproduce such (non obvious) behavior.
Regards,
St├ęphane


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Karl Weinert (2.0k52736) | answered Sep 25 '12, 11:04 a.m.
JAZZ DEVELOPER
This technote looks like it might be related (It is for RQM but seems to be a similar error)
http://www-01.ibm.com/support/docview.wss?uid=swg21515099

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