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Unable to do Export To RQM Repository using RQMExcelImporter

Chandan Jha (911114) | asked Sep 03 '12, 2:58 a.m.


    I have been  using CLM 4.0  version on my localhost environment of Jazz server.  I installed RQMExcelImporter Version- 1.0.4529.9380.   I am  unable to do  Export to RQM repository  because it says ├Ćnvalid Server name,User or Password"  once i put user name ,password and click to Validate button.

The same url https://localhost:9443/rqm  using my user  id  and password  work in browsers IE and Mozilla . Please  let me know why the same  credentials  is  not working in RQMExccelImporter.  How to rectify this ?

My Jazz server is also  running properly. Do i need  some other permission to from Admin  to  perform Export to RQM ?



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Sonali Lekurwale (111) | answered Sep 03 '12, 5:39 a.m.

I would like to drop a suggestion for Invalid Username

To download the RQMExcelWordImporter Add-in:



1.            MS Office 2007

2.            MS .Net Framework 1.1

3.            MS .Net Framework 2.0

4.            MS Office 2007 Primary Inter op Assemblies

5.            Requires write permissions to file:

C:\Documents and Settings\<USER>\Application Data\Mso2Rqm


To use Excel Importer in RQM:

1.            Data Administrator Role should be assigned to the User

2.            To assign this role:

 Edit Project Area -> Overview -> Members -> <User> -> Process Roles -> Data Migration Administrator

Chandan Jha commented Sep 03 '12, 6:14 a.m.

Thanks. I did this. It is working.

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Hao Wan (1.5k35) | answered Sep 03 '12, 3:03 a.m.
Hi Chandan,
you can tried to use the Excel Importer 4.0 to export to RQM 4.0 server.

Chandan Jha commented Sep 03 '12, 4:50 a.m.

Hi Wan, I am using the RQM-Extras-RQMExcelWordImporter-4.0 only. But still the same credential is not working for both. Validate credential error message box comes.

Hao Wan commented Sep 03 '12, 5:06 a.m.

what does the Mso2Rqm_Debug.log say? the log is usually in the folder "C:\Documents and Settings\Administrator\Application Data\Mso2Rqm"

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