I am getting a CRRS8083E when upgrade rm application.
Sergey Orlov (56●6●11)
| asked Aug 15 '12, 8:14 a.m.
retagged Sep 15 '12, 12:04 p.m. by Rosa Naranjo (2.9k●1●16●23)
Hello
I am upgrade rrc 3.0.1.1 to rrc 4.0 and get error CRRS8083E. Instruction http://pic.dhe.ibm.com/infocenter/clmhelp/v4r0/index.jsp?topic=%2Fcom.ibm.jazz.install.doc%2Ftopics%2Froadmap_clm_upgrade.html Select options that best describe your installation environmentChoose one or more applications to upgrade: Requirements Management Have you already upgraded Jazz Team Server?
Choose your deployment topology: I have one server to install all applications Choose the operating system for your application server: Microsoft Windows® Choose your application server: IBM WebSphere® Application Server Choose your database server: Oracle Choose whether or not you have configured data warehouse in CLM 3.0.1: Yes, I have. Are you upgrading Rational Reporting for Development Intelligence? No Choose whether or not you integrate with other products: No, I will not integrate with other products step 17 Migrating Rational Requirements Composer
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One answer
The JTS Server needs to be upgraded first, before any of the other applications. From the information above, it appears that you selected that the JTS has NOT been upgraded.
CRRS8083E is an error contacting the JTS DB -> Therefore, I would recommend upgrading the JTS first. |
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Comments
Sergei, there is not enough information posted in order to provide any assistance. Look at the logs and post some info from them. Please follow the instructions carefully and post what step were you on when you received the error
We are seeing this exact same issue on one of our CLM 4.0.1 (with many hotfixes) to CLM 4.0.2 upgrades. Did anyone find an answer to this?
Ben, do you have any logs or any other material? When do you see the problem?