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Error 500: java.lang.IllegalArgumentException when visiting RRDI report from RTC viewlet

Hehui Liu (7052830) | asked Jul 27 '12, 12:45 a.m.

Here we import the customized RRDI report to a viewlet of RTC on a dashboard, each time, when we get into this dashboard tab, below error is shown on the viewlet, only after refresh the page, this error dispears, and the RRDI report shows.

could any one help on this? Thanks a lot!

ankur sharma commented Jul 27 '12, 2:32 a.m.

Can not see the error snapshots. Can you reattach them.

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ankur sharma (66212228) | answered Jul 30 '12, 3:15 p.m.
It could be a timeout error see Adjusting ReportNet / Cognos 8 async timeout parameter
Also, check that there are not multiple browser sessions (and/or tabs) connected to Cognos reports.

Some related links
Unable to run reports: RSV-BBP-0022 and RSV-SRV-0042
Intermittent errors when there are multiple Browser windows open: RSV-BBP-0022

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