Trigger mail from RTC after a specific field has been changed.
3 answers
Hi Bharath,
as of today there is noting in the product that would do this.
You could write a followup action or an extension that runs based on notification. Both could run on the server and could use the e-mail service available in the server. There are several customers that have created extensions to do similar things. IBM offers another extension that enhances e-mail notification as service.
as of today there is noting in the product that would do this.
You could write a followup action or an extension that runs based on notification. Both could run on the server and could use the e-mail service available in the server. There are several customers that have created extensions to do similar things. IBM offers another extension that enhances e-mail notification as service.
Because Follow up actions run in the same transaction as the operation, you might rather follow the information below. However, here is an example for a follow up action: https://rsjazz.wordpress.com/2012/07/31/rtc-update-parent-duration-estimation-and-effort-participant/
See https://jazz.net/wiki/bin/view/Main/QueryDevGuide and http://jorgediazblog.wordpress.com/2013/06/28/rtc-custom-scheduled-async-task-example-explained/ for more information.
Also possible https://jazz.net/wiki/bin/view/Main/TeamProcessDeveloperGuide adding a
Get the MailerService: getService(IMailerService.class); and use it to send a mail.
See https://jazz.net/wiki/bin/view/Main/QueryDevGuide and http://jorgediazblog.wordpress.com/2013/06/28/rtc-custom-scheduled-async-task-example-explained/ for more information.
Also possible https://jazz.net/wiki/bin/view/Main/TeamProcessDeveloperGuide adding a
com.ibm.team.process.service.IChangeEventHandler
.
Get the MailerService: getService(IMailerService.class); and use it to send a mail.