Permission Problem after upgrade to RQM 4.0
I have recently upgraded RQM 3.0.1.2 to RQM 4.0. After the upgrade, none of the users can access existing projects any more: the following is displayed when user is trying to open a project:
We're Sorry...
You do not have permission to view this dashboard.
The owner of this dashboard has not granted you access to view it.
If you believe you should have access to this dashboard, contact the owner to request permission. |
Accepted answer
Hi Bin
You can also look for similar issue reported in part and see if that solves your problem Unable to access dashboard after upgrading to RQM 4.0RC2 (66874) If not then PMR would be the right approach as Ralph mentioned above. -|- Pramod Chandoria Bin Chen selected this answer as the correct answer
Comments Thank you, I think RM was indeed the issue in my case. After that I ran RM upgrade script, the script prompt me to run migrate wizard and I did not do it. So this is what I did: un-install RM application, re-run RM upgrade script, run migration wizard as the script asked me to; install RM. Then I had also modify trust relationship under jts/admin/server consumer(Inbound) and made a few more thing trusted. Good to know your problem is resolved :) |
One other answer
Ralph Schoon (63.1k●3●36●46)
| answered Jul 14 '12, 6:38 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,
I would suggest to open a PMR or work item. Some thoughts. - Is the administrator able to look at data? - Which app server are you using? Provide more information about your environment, OS, DB,.... - What is used for authentication? LDAP, Tomcat? - What does the diagnostics page show (JTS and QM)? - Anything in the upgrade logs? - Anything in the server logs? - Have you tried to add more logging in the Log4J configuration? |
Your answer
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