RAM emails no longer contain all info needed
Hi,
Is this email behaviour in this way in iRAM 7.5.1.1. Email triggers in to(recipient) address blank and absence of Asset name
Emails that result from requesting access now lack two pieces of information:
1. The note no longer shows who else gets the notice, so I don't know who else is reviewing the request.
2. It no longer shows the asset name, just the unique ID
Regards,
Rameshbabu D.V.
(d.v.rameshbabu@in.ibm.com)
Is this email behaviour in this way in iRAM 7.5.1.1. Email triggers in to(recipient) address blank and absence of Asset name
Emails that result from requesting access now lack two pieces of information:
1. The note no longer shows who else gets the notice, so I don't know who else is reviewing the request.
2. It no longer shows the asset name, just the unique ID
Regards,
Rameshbabu D.V.
(d.v.rameshbabu@in.ibm.com)
2 answers
As for 1, this was changed in 7.5.1.1 so that all email sent directly by RAM (not by a user) will be BCC (see RATLC02577115 - RAM email recipients must be included in BCC instead of CC (53273))
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