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customize email notifications


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Jos Olminkhof (633) | asked Feb 27 '12, 1:26 p.m.
We have just started using RTC 3.0.1.1 for managing product enhancement requests. A few challenges are left. One of them is this:

We would like to customize the email notifications. E.g. 'Filed Against' doesn't apply for our system. We want to remove that field. Can we do that somehow?

Thanks,
Jos.

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sam detweiler (12.5k6189201) | answered Mar 24 '12, 7:14 a.m.
Version 4, release candidate 0 (rc0) was released as beta this week which provides the email templating support by project.

I haven't found the complete list of workitem elements or event elements that can be used in the templates, and have asked for that info.


a new Wiki page describes how to use the email template feature in 4.0.. nice

https://jazz.net/wiki/bin/view/Main/EmailTemplates

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sam detweiler (12.5k6189201) | answered Mar 11 '12, 4:27 p.m.
Version 4, release candidate 0 (rc0) was released as beta this week which provides the email templating support by project.

I haven't found the complete list of workitem elements or event elements that can be used in the templates, and have asked for that info.

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sam detweiler (12.5k6189201) | answered Feb 27 '12, 3:10 p.m.
currently there is no support for email customization..

there is an enhancement currently marked for version 4 to provide this function..

https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/83059

This has not been released in any of the milestones, so have no idea how it functions. We are anxiously awaiting it as well.. I did a source code hack on 3.0.1 to get the minimum function we needed, but we need more..

Sam

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