Only fraction of assets available in RAM
Hi,
We are having a issue in one of our RAM instances.
RAM V7.1.1 - iFix 1
WAS 6.1.0.29
AIX 5.3
Every now and then we see only a fraction of assets. For example - The repository has over 17000 assets but today RAM was showing only 190 assets. Every time we do the reindexing and the issue is resolved for few days. I do not see any thing reported in the logs that the reindexing failed.
Does any one has a resolution for this?
Thanks.
We are having a issue in one of our RAM instances.
RAM V7.1.1 - iFix 1
WAS 6.1.0.29
AIX 5.3
Every now and then we see only a fraction of assets. For example - The repository has over 17000 assets but today RAM was showing only 190 assets. Every time we do the reindexing and the issue is resolved for few days. I do not see any thing reported in the logs that the reindexing failed.
Does any one has a resolution for this?
Thanks.
3 answers
On 11/1/2011 9:38 AM, gmendel wrote:
The indexJobServerSystemOutLog.txt just lists when the job server was
started and stopped.
--
Rich Kulp
Rational Asset Manager developer
Make sure to get "All Support Logs" and check out:
indexJobServerSystemOutLog.txt
Of more interest would be ramJobServerDebug.log
The indexJobServerSystemOutLog.txt just lists when the job server was
started and stopped.
--
Rich Kulp
Rational Asset Manager developer
Hi,
We are having a issue in one of our RAM instances.
RAM V7.1.1 - iFix 1
WAS 6.1.0.29
AIX 5.3
Every now and then we see only a fraction of assets. For example - The repository has over 17000 assets but today RAM was showing only 190 assets. Every time we do the reindexing and the issue is resolved for few days. I do not see any thing reported in the logs that the reindexing failed.
Does any one has a resolution for this?
Thanks.
This issue has been resolved in the latest version of RAM. Please upgrade your server. In 7.1.1, check for heap dumps under your WAS profiles/AppSrvr01/logs folder. If you see any, you should increase the remote process heap size by navigating to Administration -> Configuration and changing the 'Remote Process Maximum heap size in megabytes:' to at least 768 and possibly 1024 or higher.