Why RTC 3.0.1 does not know RRDI pregenrate report?
I created a dashboard by using an customized RRDI report definition in RTC. I scheduled a job to generate report periodicly.
The problem is every time I refresh the dashboard, the report was regenerated. How can I reuse the pre-generated one? |
2 answers
Although you've set-up a schedule, what default action do you have associated with the report in question?
- Find the report in Insight - Click the set properties link - Go to the report tab - Check to see if the default action is "View most recent report" or "Run the report". To prevent it from re-generating the report each time it should be set to to "View most recent report". I created a dashboard by using an customized RRDI report definition in RTC. I scheduled a job to generate report periodicly. |
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Thank you!
Yes, the default action is "view most recent report". I tried to use "external URL" in RTC dashboard with the same report(actually it is a report view), it always show the most recent report. Although you've set-up a schedule, what default action do you have associated with the report in question? I created a dashboard by using an customized RRDI report definition in RTC. I scheduled a job to generate report periodicly. |
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