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plug-in installations issues in elcipse 3.7


Onkelinx Ghislain (5896) | asked Sep 21 '11, 5:30 a.m.
Hallo,

after we had installed RTC on eclipse 3.7 (indigo) we having the following error message when we install other plug-ins in Eclipse:


Cannot complete the install because one or more required items could not be found.

Software currently installed: Rational Team Concert Client Feature 3.0.1.RTC-I20110602-0252 (com.ibm.team.rtc.client.feature.feature.group 3.0.1.RTC-I20110602-0252)
Missing requirement: Platform Patch (bugzillas 304330,325226,295991) 1.0.1 (org.eclipse.platform.R352patch.feature.group 1.0.1) requires 'org.eclipse.platform.feature.group [3.5.2.R35x_v20100210-0800-9hEiFzmFst-TiEn9hNYgDWg1XN8ulH_JvCNGB]' but it could not be found
Cannot satisfy dependency:
From: Rational Team Concert Client Feature 3.0.1.RTC-I20110602-0252 (com.ibm.team.rtc.client.feature.feature.group 3.0.1.RTC-I20110602-0252)
To: org.eclipse.platform.R352patch.feature.group 0.0.0


How we can resolve this issue?

5 answers



permanent link
Sergio Deras (14613) | answered Sep 21 '11, 10:17 a.m.
JAZZ DEVELOPER
Hallo,

after we had installed RTC on eclipse 3.7 (indigo) we having the following error message when we install other plug-ins in Eclipse:


Cannot complete the install because one or more required items could not be found.

Software currently installed: Rational Team Concert Client Feature 3.0.1.RTC-I20110602-0252 (com.ibm.team.rtc.client.feature.feature.group 3.0.1.RTC-I20110602-0252)
Missing requirement: Platform Patch (bugzillas 304330,325226,295991) 1.0.1 (org.eclipse.platform.R352patch.feature.group 1.0.1) requires 'org.eclipse.platform.feature.group [3.5.2.R35x_v20100210-0800-9hEiFzmFst-TiEn9hNYgDWg1XN8ulH_JvCNGB]' but it could not be found
Cannot satisfy dependency:
From: Rational Team Concert Client Feature 3.0.1.RTC-I20110602-0252 (com.ibm.team.rtc.client.feature.feature.group 3.0.1.RTC-I20110602-0252)
To: org.eclipse.platform.R352patch.feature.group 0.0.0


How we can resolve this issue?


Hello gonkelinx:
I would like to help to diagnose your problem
1. How did you install the RTC plug-ins? Did you use p2 install or Installation Manager?
2. Would you describe your platform please (architecture, OS & processor)?
3. Are the other plug-ins that you are trying to install available to use for us?

Regards.

permanent link
Onkelinx Ghislain (5896) | answered Sep 21 '11, 10:38 a.m.
1. How did you install the RTC plug-ins? Did you use p2 install or Installation Manager?
We had us the "Install new software" from Eclipse, otherwise if you use the install manager from the p2 install he don't complete the installation because unsupported eclipse version

2. Would you describe your platform please (architecture, OS & processor)?
We using Windows 7 32bits, intel quad core,
Eclipse IDE for C/C++ Developers Version 3.7, build 20110615-0604

3. Are the other plug-ins that you are trying to install available to use for us?
Yes:
1) WinIde 2010 - http://www.isystem.si/eclipseUpdate/debuggerHelios36
2) Rational synergy version 7.2
3) TFEE team explorer 2010 - http://www.microsoft.com/download/en/details.aspx?id=25125



Hallo,

after we had installed RTC on eclipse 3.7 (indigo) we having the following error message when we install other plug-ins in Eclipse:


Cannot complete the install because one or more required items could not be found.

Software currently installed: Rational Team Concert Client Feature 3.0.1.RTC-I20110602-0252 (com.ibm.team.rtc.client.feature.feature.group 3.0.1.RTC-I20110602-0252)
Missing requirement: Platform Patch (bugzillas 304330,325226,295991) 1.0.1 (org.eclipse.platform.R352patch.feature.group 1.0.1) requires 'org.eclipse.platform.feature.group [3.5.2.R35x_v20100210-0800-9hEiFzmFst-TiEn9hNYgDWg1XN8ulH_JvCNGB]' but it could not be found
Cannot satisfy dependency:
From: Rational Team Concert Client Feature 3.0.1.RTC-I20110602-0252 (com.ibm.team.rtc.client.feature.feature.group 3.0.1.RTC-I20110602-0252)
To: org.eclipse.platform.R352patch.feature.group 0.0.0


How we can resolve this issue?


Hello gonkelinx:
I would like to help to diagnose your problem
1. How did you install the RTC plug-ins? Did you use p2 install or Installation Manager?
2. Would you describe your platform please (architecture, OS & processor)?
3. Are the other plug-ins that you are trying to install available to use for us?

Regards.

permanent link
Sergio Deras (14613) | answered Sep 22 '11, 1:10 p.m.
JAZZ DEVELOPER
Hi again gonkelinx:

It took me sometime to reproduce your problem and find a workaround. Unfortunately I was not able to install the new plug-ins once I have installed RTC 3.0.1 with the p2 Install mode.

But I have installed RTC 3.0.1 with Installation Manager and the WinIde and TFEE features installed well with the Install New Software option.

I followed the steps here https://jazz.net/library/article/708 in order to install RTC 3.0.1 into Eclipse CCP 3.7. Please use these steps. It sounds to me that you are not restricted to install with IM, so I invite you to use this method. Let me know how things ended.

I have opened a WI to track this issue, fell free to add more comments: https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/178208

Regards.

1. How did you install the RTC plug-ins? Did you use p2 install or Installation Manager?
We had us the "Install new software" from Eclipse, otherwise if you use the install manager from the p2 install he don't complete the installation because unsupported eclipse version

2. Would you describe your platform please (architecture, OS & processor)?
We using Windows 7 32bits, intel quad core,
Eclipse IDE for C/C++ Developers Version 3.7, build 20110615-0604

3. Are the other plug-ins that you are trying to install available to use for us?
Yes:
1) WinIde 2010 - http://www.isystem.si/eclipseUpdate/debuggerHelios36
2) Rational synergy version 7.2
3) TFEE team explorer 2010 - http://www.microsoft.com/download/en/details.aspx?id=25125



Hallo,

after we had installed RTC on eclipse 3.7 (indigo) we having the following error message when we install other plug-ins in Eclipse:


Cannot complete the install because one or more required items could not be found.

Software currently installed: Rational Team Concert Client Feature 3.0.1.RTC-I20110602-0252 (com.ibm.team.rtc.client.feature.feature.group 3.0.1.RTC-I20110602-0252)
Missing requirement: Platform Patch (bugzillas 304330,325226,295991) 1.0.1 (org.eclipse.platform.R352patch.feature.group 1.0.1) requires 'org.eclipse.platform.feature.group [3.5.2.R35x_v20100210-0800-9hEiFzmFst-TiEn9hNYgDWg1XN8ulH_JvCNGB]' but it could not be found
Cannot satisfy dependency:
From: Rational Team Concert Client Feature 3.0.1.RTC-I20110602-0252 (com.ibm.team.rtc.client.feature.feature.group 3.0.1.RTC-I20110602-0252)
To: org.eclipse.platform.R352patch.feature.group 0.0.0


How we can resolve this issue?


Hello gonkelinx:
I would like to help to diagnose your problem
1. How did you install the RTC plug-ins? Did you use p2 install or Installation Manager?
2. Would you describe your platform please (architecture, OS & processor)?
3. Are the other plug-ins that you are trying to install available to use for us?

Regards.

permanent link
Onkelinx Ghislain (5896) | answered Sep 22 '11, 5:24 p.m.
Many thanks it was very helpfull and all the plug-ins works fine

permanent link
Sergio Deras (14613) | answered Sep 22 '11, 6:00 p.m.
JAZZ DEVELOPER
I am glad the info and tutorial have helped.

Regards.
Many thanks it was very helpfull and all the plug-ins works fine

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