GMail: Issue with Email Notification on secured SSL port 465
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My main email account requires a secure connection (SSL) on SMTP port 465 (gmail.com account).
During email test connection on server setup (jazz/setup): SMTP connection was attempted with warnings. Resolve warnings or click Next to continue. WARNING: The server could not be contacted: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out And on RTC client: Exception occurred during team invitation generation Reason: 530 5.7.0 Must issue a STARTTLS command first. Obs: STARTTLS on or off does not help. If I use another account that is not secure connection (SSL) and is on port 25, everything works fine. Any suggestion ? Thank you |
3 answers
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Indicating port 25 in SETUP for an email server that works on port 465 (SSL), allows the Connection Test to pass but it will not work on RTC.
Also, for a another email server that works on port 25 (SSL or non-SSL) the Connection Test will indicate "unable to find valid certification path to requested target". Any suggestions ? Thank you |
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I have setup a Jazz server to use gmail to send mail before, so it should work (with STARTTLS turned on).
I believe that the 587 port should be used. If I remember correctly, Google exposes two ports, one that uses SSL (465) and the other uses TLS (587). If the port change doesn't work for you I can look into it in more detail. |
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