GMail: Issue with Email Notification on secured SSL port 465
My main email account requires a secure connection (SSL) on SMTP port 465 (gmail.com account).
During email test connection on server setup (jazz/setup): SMTP connection was attempted with warnings. Resolve warnings or click Next to continue. WARNING: The server could not be contacted: Exception reading response; nested exception is: java.net.SocketTimeoutException: Read timed out And on RTC client: Exception occurred during team invitation generation Reason: 530 5.7.0 Must issue a STARTTLS command first. Obs: STARTTLS on or off does not help. If I use another account that is not secure connection (SSL) and is on port 25, everything works fine. Any suggestion ? Thank you |
3 answers
Indicating port 25 in SETUP for an email server that works on port 465 (SSL), allows the Connection Test to pass but it will not work on RTC.
Also, for a another email server that works on port 25 (SSL or non-SSL) the Connection Test will indicate "unable to find valid certification path to requested target". Any suggestions ? Thank you |
I have setup a Jazz server to use gmail to send mail before, so it should work (with STARTTLS turned on).
I believe that the 587 port should be used. If I remember correctly, Google exposes two ports, one that uses SSL (465) and the other uses TLS (587). If the port change doesn't work for you I can look into it in more detail. |
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