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GMail: Issue with Email Notification on secured SSL port 465

Marcio Braga (5621) | asked Jun 16 '08, 8:07 a.m.
My main email account requires a secure connection (SSL) on SMTP port 465 ( account).

During email test connection on server setup (jazz/setup):
SMTP connection was attempted with warnings. Resolve warnings or click Next to continue.
WARNING: The server could not be contacted: Exception reading response; nested exception is: Read timed out

And on RTC client:
Exception occurred during team invitation generation
Reason: 530 5.7.0 Must issue a STARTTLS command first.

Obs: STARTTLS on or off does not help.

If I use another account that is not secure connection (SSL) and is on port 25, everything works fine.

Any suggestion ?

Thank you

3 answers

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Marcio Braga (5621) | answered Jun 17 '08, 9:19 p.m.
Indicating port 25 in SETUP for an email server that works on port 465 (SSL), allows the Connection Test to pass but it will not work on RTC.

Also, for a another email server that works on port 25 (SSL or non-SSL) the Connection Test will indicate "unable to find valid certification path to requested target".

Any suggestions ?
Thank you

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Matt Lavin (2.7k2) | answered Jun 18 '08, 2:24 p.m.
I have setup a Jazz server to use gmail to send mail before, so it should work (with STARTTLS turned on).

I believe that the 587 port should be used. If I remember correctly, Google exposes two ports, one that uses SSL (465) and the other uses TLS (587).

If the port change doesn't work for you I can look into it in more detail.

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Marcio Braga (5621) | answered Jun 22 '08, 6:09 p.m.
Thank you. That is it. E-mail notification outcoming via GMail must use port 587 with STARTTLS turned on.

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